How To Start Negotiating With Your Charge Card Company To Get Lower Rates
Are you one of the many consumers that cringes when you open a new credit card statement? Are you aggrevated with the interest rates that you are paying on your credit cards? Well, there is a way around these aprs! Many people refer to credit card companies as all mighty corporations that are reluctant to help people. As much as I would like to agree with this, I have to say that it is not true. Credit card companies are a lot like a mom and pop store in a way. Without clients, they will not survive. You can use this fact to receive lower interest rates on your charge card accounts. There are a couple steps that you should follow during these negotations:
1. Know the facts! – Don’t start calling credit card companies until you have figured out the facts about the account in question. Get your last billing statement and figure out exactly what the APR is on the account. Also, it is a good thing to know what your balance on the account is and how close you are to your credit limit. This will prove to be helpful when negotiating if you are not too close to your credit limit.
2. Contact your bank – When calling credit card companies it is crucial that you are polite! Being rude will get you no where especially when you take into account that the banker is not obligated to do a thing for you. So once again I can not stress it enough, be polite! When you first call, in most cases you will have to enter some information in an automated system that allows the credit card company to make sure to transfer you to the right department. Go ahead and answer the questions on the automated system. Once you get to the representative, very politely say “I was looking over my credit cards and I noticed that this credit card has the highest interest rate. I like the charge card, and I like working with this credit card company but of course I am a little upset about the apr on this account. Is there anything that you can do to make this apr a bit more competative?”. After you say this, the representative is most likely going to put you on hold. When they come back they are most likely going to let you know that there are now lower rates that can be placed on the account at the moment. This is OK don’t get mad don’t start being rude just move on to the next step.
3. Get to the retention department – Just about every bank has a retention department. This is a department specifically designed to do what ever possible to retain the customer including the ability to reduce interest rates. To get there just simply ask “ok I understand but I have balance transfer offers coming in the mail and I don’t want to go through the hassel of going to another lender can you please transfer me to the retention department?”. The representative will most likely gladly transfer you. Once you get to that department use the same line with them that you utilized with the customer service rep “I was going through my credit cards and I noticed that this charge card has the highest interest rate. I like the charge card, and I like working with this bank but of course I am a little upset about the rate on this account. Is there anything that you can do to make this interest rate a bit more competative?”. Once again you will be put on hold, but this time when the representative comes back, you will most likely get a lower rate.
If you don’t get a lower rate, I know of a company that is by far the best and a very reasonable price called Jem Credit Cards you can contact them:
By phone – (561) 355-0069
By email – Support@JemCreditCards.com
On the web – www.JemCreditCards.com
Just a good piece of information, if you don’t have one already, Discover card is the best charge card as far as rates, rewards, and customer service is conserned. To find the best one for you go to www.JemCreditCards.com
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